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Category: Analytics and Data Science

How to Improve CX & Prevent Churn with Machine Learning

Machine learning is a powerful tool for enhancing customer experience and reducing churn. Using predictive models to analyze past customer behavior can identify early warning signs of churn and high-risk segments, enable proactive support and interventions, and guide better product development.

Credential Sharing Analytics and Strategies for a Services Provider

A leading communications services provider wanted a robust system system and policies to manage unauthorized credential sharing on its TV Everywhere platform. Here's how the company is reducing fraud activity.

Revenue Analytics for an International Mobile Virtual Network Operator

Senior management at a leading MVNO wanted to investigate the potential of revenue analytics as a means to improve top line revenues and reduce costs.

Using Analytics to Improve Indirect Channel Sales for a Global Operator

Indirect channels are an important route to market for many service providers, but without direct control and facing competition with other providers, managing performance can be challenging. Cartesian's managed analytics platform enables the daily ingestion, management and analysis of channel data.
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