NaaS is Now: Why CSPs Should Embrace the New Model

By Redouane Ali

In this evolving environment, traditional network management and deployment approaches are giving way to more innovative solutions, with Network as a Service (NaaS) emerging as a game-changer that can revolutionize how Communication Service Providers (CSPs) are offering networking solutions and how enterprises manage their networking infrastructure.

NaaS introduces a new paradigm, moving away from conventional deployment models by offering a cloud-based, on-demand approach to network resources, similar to how businesses utilize cloud computing services. This model delivers flexibility, scalability, and cost-efficiency, allowing enterprises to quickly adapt to changing needs without the burden of significant upfront investments in hardware and maintenance.

For CSPs embracing NaaS is not merely an option but a strategic imperative. Historically, CSPs have concentrated on providing connectivity and communication services, but their role is rapidly expanding. They are evolving into comprehensive digital service providers, offering a broader range of solutions, including cloud services, managed services, and now, Network as a Service. This shift is essential for staying competitive in a market that increasingly values agility, customization, and the transition from rigid, fixed-price contracts to more flexible, pay-per-use models.

By offering NaaS to their enterprise clients, CSPs can reinvent their business models, enhance customer satisfaction, and unlock new revenue streams. As enterprises continue to pursue digital transformation and seek more agile networking solutions, NaaS will become a critical component of every CSP’s strategy to remain relevant and competitive in a fast-paced and complex market.

The Essence of NaaS

What is NaaS?

Network as a Service is a cloud-based model that allows customers to operate and manage their networks without owning the underlying infrastructure. It delivers network services on a subscription basis, enabling businesses to dynamically scale and customize their networking needs.

Key Features of NaaS

On-Demand Resource Allocation

Customers can quickly scale their network resources up or down based on their needs. This elasticity ensures that businesses only pay for what they use, optimizing costs and resources.

Managed Networking Services

NaaS providers handle the setup, maintenance, and management of networking hardware and software. This includes routers, switches, firewalls, and other network-related services in an automated fashion.

Global Reach

As a subscription-based service, NaaS allows businesses to extend their networking footprint to different geographic locations with minimal latency and high reliability.

Built-in Security

The very architecture of NaaS means that security such as end-to-end encryption, secure access controls, and comprehensive monitoring and threat detection are by default enabled in NaaS.

Target Architecture

At a high level, NaaS exposes the underlying network infrastructure as Virtualized Network Functions (VNFs), which run on virtual machines in data centers that are configured to function as the equivalent hardware-based capability without the need for physical deployment. This requires a set of enablers such as Software-Defined Networking (SDN) and standard APIs that expose these capabilities.

Why CSPs Need NaaS

The Current Challenges CSPs Face

Traditional CSPs are encountering numerous challenges to their future growth and sustainability:

Stagnant Revenue Growth

CSPs are experiencing stagnant revenue growth due to market saturation and the commoditization of traditional services such as voice and data. As these markets mature, revenue from traditional sources becomes limited, compelling CSPs to seek new avenues for growth.

Increased Competition

The telecommunications industry is highly competitive, with traditional CSPs facing pressure from both established players and new entrants, such as cloud providers, OTT providers, and technology pure-plays. This competition is diminishing CSPs’ customer bases, which can lead to price wars and ultimately reduced profit margins across the industry.

Operational Inefficiencies

Many CSPs operate with legacy systems that are complex, costly to maintain, and hinder their ability to quickly adapt to new market demands. These inefficiencies can slow down service delivery and increase operational costs.

Demand for Agility

The rapid pace of technological change and evolving customer expectations require CSPs to be agile and responsive. Traditional network models often lack the flexibility needed to quickly respond to new demands or market opportunities.

Why is NaaS the Answer?

Enhanced Flexibility and Scalability

NaaS offers unprecedented agility and flexibility. CSPs can quickly deploy, and scale network services based on customer demand, allowing them to better manage resources, optimize costs, and improve service delivery times.

Improved Customer Experience

With NaaS, customers gain greater control over their network usage. They can easily scale up or down based on their needs, leading to a more personalized and responsive service experience. Self-service portals and APIs further enhance user autonomy, making it easier for businesses to manage their network resources. NaaS also offers a transition from a Capex-heavy to an OpEx-centric model, helping customers align expenses directly with usage, leading to more predictable and manageable financial planning.

Accelerated Service Deployment

In a highly competitive market, speed is critical. NaaS enables CSPs to deploy new services faster than ever before. This rapid deployment capability is crucial for staying ahead of the competition and quickly adapting to market changes or customer demands. It allows CSPs to experiment with new offerings that can boost customer satisfaction with minimal risk.

New Revenue Streams

NaaS opens up new revenue opportunities for CSPs. By offering customizable and scalable network solutions, CSPs can attract a broader range of customers, from small businesses to large enterprises to resellers and service integrators. Additionally, the pay-as-you-go model aligns with the current market trend towards subscription-based services, ensuring a steady and predictable revenue stream.

Operational Efficiency

By leveraging automation, advanced analytics and SDN self-healing capabilities, NaaS significantly reduces the operational complexities and costs associated with traditional network management. CSPs can benefit from streamlined operations, reduced downtime, and more efficient use of resources.

Enhanced Security and Compliance

Security and compliance are paramount concerns in today’s digital landscape. Security is a built-in feature of NaaS, and the ability to provide secure, compliant network services is a significant value proposition for CSPs looking to attract and retain customers in industries with stringent security needs.

Innovation and Competitive Edge

Embracing NaaS enables CSPs to innovate and stay ahead of the competition. The ability to quickly roll out new services and adapt to market changes is crucial in today’s fast-paced environment. NaaS also allows CSPs to differentiate their offerings with advanced features such as network slicing, real-time analytics, and AI-driven optimization.

Conclusion

The transition to Network as a Service is not just a strategic move for CSPs; it is a necessity in today’s fast-paced, technology-driven world. The benefits of NaaS: enhanced flexibility, improved customer experience, cost efficiency, faster time-to-market, enhanced security, support for emerging technologies, and operational efficiency, make it a compelling model for CSPs looking to stay competitive and drive growth.

NaaS is now. CSPs that embrace this new model will be well-positioned to lead the market, deliver exceptional value to their customers, and thrive in the digital age. The time to act is now, and the opportunity is immense. Don’t let it pass by.

How We Can Help

Cartesian has a track record in helping CSPs undergoing digital transformation by leveraging its expertise in strategic planning, technology integration, and change management. Cartesian can assist, by conducting thorough market analysis of NaaS to determine the competitive landscape, and to identify specific opportunities for our clients. We can assist in developing a clear business case and roadmap that outlines the necessary steps to develop a NaaS proposition, including technology upgrades, process reengineering, and organizational restructuring. Cartesian can guide CSPs in selecting and implementing the right technologies and architectures that suit their specific capabilities and opportunities, ensuring seamless integration with existing infrastructure. By offering insights into best practices and potential pitfalls, Cartesian can ensure a smoother, more efficient transition to NaaS, ultimately enhancing our clients service portfolio and market competitiveness.

Contact Cartesian today.