Technical Business Process Analyst – Telecommunications (Remote)

Responsibilities

  • Locate, gather, and analyze source documentation such as solution architecture, capability roadmaps, program plans, financial policies, risks, current control frameworks
  • Work with multiple technical and business stakeholders to collect, define, clarify, refine, and document business process flows and system data flows to show controlled operations and areas of risk
  • Work with multiple technical and business stakeholders to collect, define, clarify, refine, and document business requirements
  • Analyze design documents, participate in design sessions to provide input on whether technical solutions will meet business requirements
  • Develop and document acceptance test cases
  • Support acceptance testing by collaborating with architects, developers, and testers to arrive at appropriate solutions to address issues
  • Where needed, identify potential alternatives to meet business needs and pros / cons of each; present them to stakeholders, and facilitate discussion to arrive at selection

Required Skills/Abilities

  • Requirements definition
  • Business process modeling
  • Ability to define and document solutions for new or improved system functionality
  • Experience with Agile methodology and deliverables
  • Technical background (software development, data analysis/data analytics, systems architecture, testing, etc.)
  • Background in the Telecommunications industry (e.g., BSS/OSS, TM Forum Frameworx, ODA, order-to-cash process)
  • Excellent verbal and written communication skills
  • Creative problem solving
  • Excellent client relationship skills
  • Demonstrated skills with leading / mentoring other business analysts

Preferred Skills/Abilities

  • Experience with Agile tools for managing requirements
  • Experience with Finance or Accounting

Interested in the Position?

Location: Remote

FOR CONSIDERATION, PLEASE USE THE FORM BELOW TO SEND US YOUR RESPONSES TO THE FOLLOWING QUESTIONS:

  • What was the largest/most complex IT project that was implemented where you were the key business analyst? What made it complex?
  • Briefly describe the most complex/challenging process flow you had to define and document. What made it complex and what tool (s) did you use? What KPIs/controls did you introduce?
  • For the process example above, please describe the high-level functional data flow (system names not required)
  • If you worked in an Agile environment, what was your role?