In Part 1 of this Insight, we discussed the what and why of Service Design, from its importance to the consequences of not having a strong system in place. Here in Part 2, we expand on the top of this by covering how companies can best implement an optimized Service Design.
Continue readingService Design – Establishing the Process Neural Network
Ever wonder about the connection between Service Design and neural networks? Here in Part 1 of this Insight we cover the basics of Service Design and how it helps business stakeholders understand the strategic vision of the current and future states of a product or service. In Part 2, we dive into the details and challenges an organization might face in creating a Service Design.
Continue readingThe UK Telecoms Security Act – What It Means for Telecom Operators
The Telecoms Security Act (TSA) is a significant piece of UK legislation with the potential to impact the telecommunications industry as much as the introduction of GDPR did, reshaping how operators address security and compliance.
Continue readingWhat to Know about Digital Governance Automation
In our Product Insights series, we look at some of the challenges and solutions for enabling digital transformation. In this article, we discuss how you can Digitize the Governance Process.
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